Bohol Light rebrands: better service

Sustainable, reliable, cheap power

TAGBILARAN CITY, Bohol, Feb 5 (PIA)—Bohol Light, stands up to Bohol Governor Erico Aristotle Aumentado’s challenge to help in building a smart, resilient and inclusive province, starting with a sustainable and cheap power in Tagbilaran, to entice investors to Bohol.

During the unveiling of the new face of Bohol Light Company Incorporated which revealed a rebrand after 25 years of service to Tagbilaranons, Bohol Light and PrimeElectric Holding Inc., President and Chief Executive Officer Roel Castro hinted that their P1 billion capital investments in Tagbilaran would answer to the challenge.

Castro, during an after event press conference, said after the National Grid Corporation of the Philippines commissions its new 100 MVA Cebu-Bohol Interconnection Project (CBIP) and attains power supply redundancy in Bohol, part of the Bohol Light investment is to fund the 12 kilometers Corella sub-station lines to connect its existing three substations.

The CBIP involves 54 kilometers of transmission lines carried by 179 overhead towers from Argao to Dumanjug Substation in Cebu and from Maribojoc to Corella Substation in Bohol, which when commissioned, assures Bohol stable supply even when the existing Leyte-Bohol transmission line meets problems.

With the stable supply, Bohol Light makes it even more useful for Tagbilaran because, keeping its own redundant systems while being connected to NGCP, any major rehabilitation in any of its existing substations, the connectivity allows substantial power to fill in the needed supply, bringing down the chances of power outages, according to Castro.

Aside from the three established Bohol Light sub-stations: the 10 MVA in Poblacion and the 25 MVA substation in Dampas, Bohol Light also keeps a 20 MVA mobile substation.

With the projected development of the Bohol Business Park at the old airport, Castro revealed that Bohol Light would be setting up a 1 kilo volt ampere (1KVA) substation at the old airport for the use of the establishments that would soon rise there.

These substations are linked through a Supervisory Control and Data Acquisition (SCADA) system: a software whose main task is to monitor and control an electrical grid system based on the information it collects from the substations within that system, that any problem in the transmission lines, engineers can remotely isolate and fix the problem.

This not only solves pilferage, loss of power, this can also facilitate the reroute of power to affected areas for continued services.

The new face of the company which is partly owned by the Provincial Government of Bohol, would also be putting up a new phase in their service to Tagbilaran with a new head office and a new warehouse.

As to cheaper power, Bohol Light commits to utilize more percentages of renewable energy in its power mixes to continue bringing down the rates.

In Ilo-Ilo City, MorePower, Bohol Light’s sister company implements an online real time power trading that assures them the purchase of cheapest power available for future trading, and other innovative investments.

Another part of Bohol Light’s investments is plotting all seven Bohol Light feeders to an online platform that allows real-time response to customer complaints, Castro said.

In an audio video presentation, Bohol Light’s new brand of service efficiency includes not just a fully manned 24/7 helpline with a standby crew and response team.

Through this, is online Bohol Konek for simplified application process for new consumers, Bohol Kolek, an manned online collection facility.

As to the problems of connecting informal settlers, it is now done in a compromise undertaking with the building officials without compromising safety.

Since we started, hundreds have been connected, Castro commented.

On the other hand, the facility also has Bohol Korek, a technical support service for meter recalibration to assure consumers that they are paying for the correct amount of usage.

And then, there is Bohol Update where Bohol Light dishes out announcements to insure transparency and accuracy. (PIABohol)

BETTER SERVICE. With the challenge of upping the service from the older management, Bohol Light now implements a billion peso investment to modernize and make the company more accessible to the consumers, says Roel Castro, president and CEO. (PIABohol)